Main Street Insurance has become an Astonish Results success story in only 5 months! This flourishing insurance office located in Huntington, West Virginia has been in business since 1976 but has never seen growth and leads like they experienced in the month of February. The office, specializing in Kentucky Home Insurance, wrote over 45 policies in February, more than tripling the 14.25 policies per month average the agency was writing before signing on with Astonish Results. They attribute this sharp increase in production to the help of their dedicated Raving Fan Manager and Astonish business coaching. Main Street Insurance has become one of the many Astonish Results success stories because of their renewed focus on the agency’s sales culture.
By embracing the systems of Astonish Results, Main Street Insurance has focused on rounding out Kentucky homeowners insurance policies and maximizing every sales opportunity available. The agency is now much more aggressive with lead follow-up, adamantly tracking each phone call, email, and point of contact made with every client.
Shifting the tone from a service-centric agency to a sales-centric agency has allowed Main Street Insurance to transform their agency into another Astonish Results success. By keeping a close discipleship with their Raving Fan Manager, the agency has completely revamped their lead follow-up system and refocused their culture onto sales and leads. The staff now focuses on constant contact with new leads and existing customers. Every agency member is on board with selling multiple policies to new leads and cross-selling to existing clients. Every detail of each conversation is recorded and reviewed by staff members to ensure a consistently improving customer experience, as well as to identify the next step in the sales process to benefit the client and close the deal. The hard work that the agency has put into their new Astonish systems has paid off in the form of drastically increased sales.
When Astonish Results reviews its clients, we find success story after success story, and we love their go-giving attitude. But how do our clients feel about us? See for yourself and read a few Astonish Results testimonials.